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Welcome to ScaiWave, the default web application for our AI platform! This guide will help you navigate and understand the different features and functionalities of our platform. This chapter will give an introduction and cover the basics of navigating the ap...

Meet our team of Poolnoodles! These are our in house models, trained for specific tasks and purposes. While we take great care in training our models, they still are just that: AIs. And like all the AIs out there, sometimes a mistake or surprise is possible. ...

At the core of our AI tooling are our models, as explained before. But what are personas? And what is the difference between a persona and a model? In ScaiWave, an AI persona is a virtual character or agent. These personas have specific purposes, such as a la...

Choose your persona and talk to it To start interacting, you can simply select the persona of your choice at the top of the AI assistant home screen, and type your first question or task.  After asking your first question you will be taken to the chat scre...

Navigating your saved chats You can find your saved chats in the start screen of the AI Assistant app. Each tile represents one of your saved chats, sorted by most recent use. To open and continue with a saved chat, simply click on the tile of that chat. Sea...

Feedback, it's important. Really. Your feedback when using the AI Assistant is very valuable! Not only does it let us know what you think, but it also helps by improving the quality of our personas and models for the future. So by giving feedback, you will ge...

First of all, what is a prompt? Well, simply put, it’s your question or request for the AI. The AI will interpret your prompt, and give you an answer. Writing prompts is a hot topic in today's AI age. Many articles are written about it, and probably even more...

This is a general purpose conversational assistant that is meant for a broad spectrum of topics. The persona is not tweaked for any specific task or instruction, so any requests and instructions will have to be provided in the user prompt. You can use the gen...

In general, we process personal data for the following purposes: To provide, administer, maintain and/or analyze the ScaiWave services; To improve our services and conduct research; To communicate with you; including to send you information about our se...

By using our service, you provide us with certain information, possibly including personal data. We only retain and use personal data directly provided/entered by you or by other members of your team or data for which, at the time of provision, it is clear tha...

In ScaiWave you can provide us feedback on the AI's response. Your input is invaluable in helping us enhance the quality and accuracy of our AI's answers. To better understand the AI's performance and improve its responses, we collect the following informatio...

To be able to use the ScaiWave online service, you first need an account. We will not provide the data associated with your account to third parties, other than to co-users of the ScaiWave online service authorised to access your accountdata, unless we are re...

When you access the ScaiWave online service, your IP address will automatically be saved to the log files on our web server. This is necessary for us to properly manage and secure this webserver. We do not use your IP address to monitor or record your online b...

Currently, we are not using analytics software to generate general statistical data for the purpose of monitoring the use of ScaiWave.

In case of a crash of the ScaiWave service, you are provided with the option to send a report of the crash, and the data collected about it, to us for analysis by ScaiLabs employees. Before sending the crash data you can evaluate it. The crash data are linked ...

We take security measures to prevent unauthorized use of and unauthorized access to personal data. Specifically, these measures include: logical access control, using username and password; optional access control, using two factor authentication via e-mai...

The personal data processed in ScaiWave are physically stored on the ScaiGrid platform in The Netherlands. ScaiLabs B.V. is a Dutch company and, as such, subject to the General Data Protection Regulation and the associated Dutch implementation law.

We reserve the right to make changes to this statement. Such changes will be published through the ScaiWave online service and we will maintain the availability of previous versions. It is recommended to regularly re-visit this statement so that you are aware ...

If you, by force of your team membership, entertain a relation with our company or with one of our customers/clients, you are entitled, at your request in writing, to view your personal data. Where possible, we will forward your request to the relevant custome...

If you have questions concerning your privacy or this privacy statement, feel free to send an email to service@scalix.eu or contact us by traditional mail at: ScaiLabs BVPoststraat 16135KR SittardThe Netherlands